A data-informed retention architecture that identifies who's slipping and intervenes with the right channel at the right time. Not "send more emails." A system that saves revenue.
Custom health score model using usage, engagement, support, and payment data. Real-time dashboard with segment views and score-drop alerts.
Onboarding, nurture, at-risk, win-back, and expansion sequences — triggered by health score changes, usage milestones, and billing events.
Revenue impact reporting, cohort retention analysis, sequence performance dashboards, and monthly retention report templates.
Companies losing customers with no structured retention play. No health scoring, no win-back, no idea who's slipping until they're gone.
Businesses that plateau after initial acquisition because there's no system for deepening engagement, upselling, or re-engaging lapsed members.
Organizations spending 5x on acquisition vs. $0 on retention. RetainEngine™ flips the equation — keep more of what you already won.
Deposit: $10,200 (30%) • Balance over 6 months.
Request Proposal →Deposit: $17,400 (30%) • Balance over 6–12 months.
Request Proposal →Deposit: $33,600 (30%) • Balance over 6–36 months.
Request Proposal →Machine learning-based churn prediction that identifies at-risk customers before they show obvious signs — intervention before the exit.
Full loyalty and rewards program design + build — points, tiers, referral mechanics, and gamification integrated into your retention system.
Net Promoter Score and customer satisfaction survey system integrated with health scoring — sentiment data feeding directly into intervention triggers.
Structured customer advisory board program — recruitment, cadence, agenda templates, and feedback loop integration with your product roadmap.